How do I access my account?
Access your account through this link: Your Account. To log out, click on Log Out at the top left corner of the account screen.
How do I change my email address or password?
Go to Your Account under Your Profile, click on Change E-Mail Address or Change Password. You can also click on Forgot your Password? in the login screen.
How do I change or update my billing info?
Go to Your Account and click any of the links under Payment Options to change your billing name or address, or to view, update or delete credit card info.
How do I save friends and family to my address book?
Go to Your Account and click on any of the links below Address Book to view, modify or add addresses to your account.
Can I modify my order after I place it?
We do not allow orders to be changed or cancelled within 48 hours of the requested delivery date, or within the seven days prior to Thanksgiving, Christmas, Valentine's Day or Mother's Day, due to extremely high order volume during these times.
How will I know that my order was placed?
Once you place your order, you'll receive an email confirmation containing your order number within a few hours. We'll also let you know when your gift ships and when it's delivered.
How can I track my order?
To check on the status of your order, or to track delivery, go to Your Account and then click Track Your Orders.
How do you determine your shipping fees?
Shipping fees may vary based on delivery zip code, peak holiday rate, required level of service and the selected product.
Do you ship internationally?
We accept orders from anywhere in the world for delivery in the U.S.
What credit cards do you accept?
We accept major credit cards by phone or online.
How do I enter discount codes?
Enter your promo, radio, TV, gift or corporate code, or gift card number or store coupon in the Special Codes field during checkout. Special offers, coupons or discounts cannot be used in conjunction with other offers. Limit one promotion per order. Payment codes can be combined with other payment codes and/or a single discount offer. Third party offers may be subject to additional terms and conditions (see site of purchase for more details).
Do you charge sales tax?
We automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within Arizona, California, Colorado, Florida, Georgia, Illinois, Indiana, Massachusetts, Mississippi, New Jersey, New York, North Carolina, Ohio, Pennsylvania, Rhode Island, Tennessee, Texas, Virginia and Washington.
Media and Press Inquiries
How can I contact your PR department?
Email us at firstname.lastname@example.org